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Anonymous User
Not applicable

nowtv not working on xbox

For the last 3 days I have been unable to watch nowtv on my xbox, the app loads, I can select a film but it will not load, it just says nowtv not working please try later, its not my xbox or internet as still able to use other apps
3 REPLIES 3
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

Try the steps in the following help article (which is for a slightly different error but might still help)

 

http://help.nowtv.com/article/Oops-something-went-wrong-Xbox

 

Also bear in mind if you (or someone in your household) has made any changes to your Internet connection in order to make it look like you are not in the UK (eg VPNs or proxy servers so you can watch Netflix US) then this will need to be removed for NOW TV to work properly.

Anonymous User
Not applicable

Hi any help out there, my xbox had retired, bought another 360 but cannot add to devices until 1 sep, have membership but no viewing until then? Any way this can be sorted?
schnapps
Legend 5
Legend 5

@Anonymous User

 

Have a word with live chat (click on link below) they should be able to sort you out.

 

http://help.nowtv.com/contact-us/Managing-Devices