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Occasional Poster
Posts: 2
Registered: ‎08-02-2016

now tv constantly freezing and buffering.

For many many months now I've been using ps4 to stream nowtv. Always having problems.
I've had running battles with my IP as I thought it was their broadband service. Recieved new router and had data line checked. Everything running fine with speeds of up to 12mb. But NowTV constantly giving problems on a minute by minute basis. Service is pretty much unusable.

As this is the only way in watch TV I'm very disappointed in the standard or service. Netflix youtube bbc all stream perfectly fine.

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Elite 1
Posts: 3,409
Registered: ‎17-04-2015

Re: now tv constantly freezing and buffering.

Hello @MisterP76 Smiley Happy

 

Try the advice on this thread:

 

https://community.nowtv.com/t5/PlayStation-4/Buffering/m-p/417984#M2905

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? :-)
Occasional Poster
Posts: 2
Registered: ‎08-02-2016

Re: now tv constantly freezing and buffering.

thanks for the suggestion above. Unfortunately it didn't make any difference. I think NowTV may just be heavily ubscribed to and struggles to meet the demands :-/