20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
26-11-2015 14:10
Hi @Anonymous User
Thanks for your post and sorry about the delay.
I'll get this looked into and will email you shortly.
Birgit
NOW TV Team
13-03-2016 21:00
14-03-2016 11:24
Hi @Anonymous User
As this is account related I will send you an email soon.
Thanks
Andy
06-04-2016 16:13
I would also like to remove my card details.
06-04-2016 18:39
@Anonymous User wrote:I would also like to remove my card details.
Hi @Anonymous User
Pop onto live chat and they will be able to help you.
Click here: http://help.nowtv.com/article/None-of-the-above-manage-my-account, contact us in the lower left then live chat on the right hand side.
Hope this helps 🙂
09-04-2016 13:44
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I have sent you an email in regards to your query.
Thanks,
Karl
NOW TV Team
12-08-2016 16:42
hi please i need help i want to remove my card details because i can not afford it at the moment please help me.
12-08-2016 16:46
Hi @Anonymous User
Well you could just cancel your passes at My Account > My Passes then you can just buy another pass if you want to rejoin at any time.
To wipe off ur details you need to contact Live Chat. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
05-02-2017 21:22
05-02-2017 21:30
Hi and welcome to the forum @Anonymous User,
For security reasons all 'account' related issues (such as NOW TV account removal/card details removal), are subject to the Data Protection Act, which means it's more appropriate for you to contact a NOW TV representative via the forums 'Live Chat' facility or 'Email' and make a 'direct request' to them rather than requesting them (or somebody who may be posing as them) to contact you!
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers