21-11-2016 20:08
I have the same problem now I can't even download and reinstall after trying to delete the app and have a fresh install. Please help.
21-11-2016 8:38
21-11-2016 11:11 - edited 21-11-2016 11:13
Hello @Anonymous User @Anonymous User 🙂
See if the steps that xboxdisconnects has posted. It may work for you all. 🙂
@Anonymous User See my post about live chat to seek further advice.
20-11-2016 16:05
Also experiencing the same problem, so clearly no fault of anyones network or console but rather a fault with NOW TV. Annoying. Back to Netflix it is folk...
20-11-2016 18:29
20-11-2016 9:58
19-11-2016 19:42
@Anonymous User Hello 🙂
Have you tried uninstalling and reinstalling the app?
19-11-2016 20:11
19-11-2016 20:30
@Anonymous User I suggest you speak to someone on live chat about this.
http://help.nowtv.com/article/Oops-something-went-wrong-Xbox
Click the green contact us button at the bottom of the link. On the next page, select "live chat". Best on a PC/Mac.