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Anonymous User
Not applicable

Takes forever to find anything on the app

Is there any way you can make it more efficient to browse shows on the app? Aside from the fact that the search feature doesn't work, if you don't know what you want to watch and you're scrolling through channels and catgeories it takes forever. Only displaying two shows at a time. It's great that there's loads of choices, but theres room on that screen to show ten or twenty shows at once in enough detail that you can still tell what they are. Netflix is pretty inefficient but this is way worse! I actually gave up and read a book today. A whole book. Dreadful!
2 REPLIES 2
Anonymous User
Not applicable

Not planion changing anything? Not even the options that don't even work. The 'Search' Bar doesnt work, it never finds what you're looking for. So maybe change nothing but fix what you already have 🙂 and books dont make you money...
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us.

 

I'm sorry to hear that you've not been enjoying our browsing options!

 

We're always open to feedback and ways to improve the service. Although there aren't plans to change this at the moment, we may look into it in future 🙂

 

Thanks

 

Rob

NOW TV Team

 

P.S. Nothing wrong with books! 🙂