15-12-2015 18:24
15-12-2015 19:10 - edited 15-12-2015 19:11
@Anonymous User This'll sound silly but is your hdmi lead working properly? I thought my DVD player was broken once but it was the lead, it went faulty.
Anyway, try live chat:
http://help.nowtv.com/article/None-of-the-above
Scroll to the bottom and click the blue contact us button. They you can click live chat.