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Anonymous User
Not applicable

‎05-05-2016 17:16

My Xbox one logs out my xbox360

I have both devices set up but need to login each time I switch from one to the other. Is this expected behaviour? I thought both would remain logged in. It's quite annoying as I watch in my lounge and sometimes want to finish watching film in my bed.
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3 REPLIES 3
Anonymous User
Not applicable

‎09-05-2016 14:43

Hi @Anonymous User

 

Sorry for the delay in getting back to you.

 

Due to the way the Xbox and Xbox One signin to NOW TV you can only be using one of them at a time. 

 

Thanks

Andy

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Anonymous User
Not applicable

‎09-05-2016 15:28

In response to Anonymous User's comment
Ok thanks! Should one work while other is logged out? One appears not to work once logged in like it doesn't recognise my subscription , the 360


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Anonymous User
Not applicable

‎11-05-2016 14:18

In response to Anonymous User's comment

Yeah @Anonymous User you will be able to use 1 at a time.

 

Make sure that you are using the same Xbox Live Account that your NOW TV username is linked to.

 

Thanks

Andy

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