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Occasional Poster
Posts: 2
Registered: ‎08-02-2016

now tv constantly freezing and buffering.

For many many months now I've been using ps4 to stream nowtv. Always having problems.
I've had running battles with my IP as I thought it was their broadband service. Recieved new router and had data line checked. Everything running fine with speeds of up to 12mb. But NowTV constantly giving problems on a minute by minute basis. Service is pretty much unusable.

As this is the only way in watch TV I'm very disappointed in the standard or service. Netflix youtube bbc all stream perfectly fine.

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Elite 2
Posts: 3,627
Registered: ‎17-04-2015

Re: now tv constantly freezing and buffering.

Hello @MisterP76 Smiley Happy

 

Try the advice on this thread:

 

https://community.nowtv.com/t5/PlayStation-4/Buffering/m-p/417984#M2905

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? :-)
Occasional Poster
Posts: 2
Registered: ‎08-02-2016

Re: now tv constantly freezing and buffering.

thanks for the suggestion above. Unfortunately it didn't make any difference. I think NowTV may just be heavily ubscribed to and struggles to meet the demands :-/

First Poster
Posts: 1
Registered: ‎19-03-2017

Re: Buffering Issue

I hv same probs and i hv 40m hardwiredx connection with no probs ever with netflix or anything else..... just constant buffering events evry 5 mins or so on nowtv
First Poster
Posts: 1
Registered: ‎04-06-2015

Re: Xbox 360 App - Sound out of Sync in Films.

I am having the same problem and again it isn't my connection speed.  It worked fine before I was forced to download this new player, i am very frusrated.  If you post the answer people can read it rather than having to message for this secret PM you are sending people.  Please can you tell me how to fix this issue?