Hi trying to sign in on Xbox 360, it says error code 2009 sign in details are not recognised. I can sign in on a phone and tablet ok. Just have the issue on the Xbox. Tried changing password but same problem. Tried clearing Xbox cache but didn't work. It asks for username/email. I tried saying I had forgot username. I then got an email saying my username is my email. I read on another thread that this maybe an issue? Thanks
@Jim08 You are best going on to live chat to see what help they can offer.
Click the link and then the green contact us button at the bottom. On the next page, you will see live chat. 🙂