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Anonymous User
Not applicable

stream keeps stopping and goes to black screen

since downloading the latest wndows app my player keeps stopping play and goes to a black screen i then have to go back to the web page and click on the play button and the player starts to play again from just before the place it stopped at, so far in the 40 minute program im watching a have had to restart about six times.

1 REPLY 1
Anonymous User
Not applicable

Hello jeffuk01,

First try turning your internet router off at the plug for at least 30 seconds and then turn it back on again.

 

Regards Dan.