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Anonymous User
Not applicable

‎04-12-2015 9:27

devices

How is it every time i get an update for my pc Nowtv locks my pc out so i cannot watch anything and have to wait a month to reregistar

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2 REPLIES 2
Anonymous User
Not applicable

‎04-12-2015 9:49

 

The November Windows 10 domestic update and windows insiders updates process is not a patch...

 

Its a FULL OS erase... and then reinstall... and copy personal files back... from microsoft...

This erases Silverlight DRM content as there NOT personal files... so the DRM identifier is reset with the HOLE OS being erased... 

 

the 3GB download is just an ISO type file...

 

Those who were on Windows 10 before the november update using the windows 10 app were able to keep using the HTML5 app with out re-registering as the app files were kept in the app...

 

 

Anonymous User
Not applicable

‎07-12-2015 17:07

Hi @Anonymous User

 

Thanks for getting in touch, sorry to hear you're having issues. I can see that this has been resolved for you which is great.

 

Cheers

Ranj

NOW TV Team

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