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Anonymous User
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Windows 10 with NowTV App - Picture & Sound Lag

I've just installed the latest Wondows update & ever since the Now TV app has a picture lad compared to the sound......The app worked perfectly before the Window update, I have uninstalled the App & re-installed it & the issue is still there, (there's about a 2 minute lag), someone please help

4 REPLIES 4
Anonymous User
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having the same problem only fix im finding is to use the jump 10s forward and back again i didnt have this problem ever running it in Edge or firefox in the past

Anonymous User
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@Anonymous User wrote:

having the same problem only fix im finding is to use the jump 10s forward and back again i didnt have this problem ever running it in Edge or firefox in the past


Are you streaming through browser or the app from the windows store here @Anonymous User https://www.microsoft.com/en-gb/store/p/now-tv/9wzdncrdm157

Anonymous User
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@Anonymous User wrote:

I've just installed the latest Wondows update & ever since the Now TV app has a picture lad compared to the sound......The app worked perfectly before the Window update, I have uninstalled the App & re-installed it & the issue is still there, (there's about a 2 minute lag), someone please help


Hi @Anonymous User 

 

Can you please intall the latest drivers for your GPU? Here's a link telling you how to do so. You can also roll back the driver from here https://support.microsoft.com/en-gb/help/4028443/windows-update-drivers-in-windows-10

 

Thanks

 

Let me know how you get 🙂

Anonymous User
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Hi Aaron

I have updated all drivers as necessary & I still get the lag - I only get
a lag using NowTV......everything else streams absolutely fine

Regards

Mark