29-10-2013 17:33
I have been trying to add my iphone as my 4th device without success. I keep getting the message "Used up monthly allowance for adding devices" I haven't changed any devices and still have an unused slot.
I also just tried to watch a film on my laptop that has always been on my device list and i now get the same message.
Could you sort this out please as it is getting frustrating and i'm clearly not the only one who is having these issues.
26-09-2014 11:09
Hi @Anonymous User ,
Thanks for getting in touch, I'm sorry for any inconvenience this has caused.
Can you please tell us what error message you're seeing when you try to play Movie content?
We can then look into this for you.
Many Thanks,
Karl
NOW TV Team
26-09-2014 11:48
10-12-2014 16:39
10-12-2014 17:32
Hi @Anonymous User
Thanks for posting. Sorry for the trouble this has caused this should now be resolved this for you, please try to watch on your desired device(s) now.
If you have any problems please let us know.
Thanks
Ranj
NOW TV Team
10-12-2014 18:53
01-03-2015 12:16
01-03-2015 19:24
01-03-2015 20:04
Hi @Anonymous User ,
Thanks for posting.
We'll take a look at your account and see if we can reset your limit, we'll send you and email with more info.
Thanks
Simon
NOW TV Team