29-10-2013 17:33
I have been trying to add my iphone as my 4th device without success. I keep getting the message "Used up monthly allowance for adding devices" I haven't changed any devices and still have an unused slot.
I also just tried to watch a film on my laptop that has always been on my device list and i now get the same message.
Could you sort this out please as it is getting frustrating and i'm clearly not the only one who is having these issues.
12-04-2014 15:15
12-04-2014 15:17
22-08-2015 14:17 - last edited on 22-08-2015 15:27 by Karl-F
I'm having the same issue can you please sent it me on <Removed> thanks.
25-08-2015 15:31
Hi @Anonymous User
Sorry for the late reply.
Your device slots should now all be clear. You can now add 4 new devices of your choice.
Hope that helps.
Thanks,
Rich
The NOW TV Team
29-08-2014 24:40
29-08-2014 11:02
Hi Mistercapcris,
Thanks for getting in touch with your post. Sorry to hear that you're having issues with your devices.
Please try logging on again, as this should now be all resolved.
We hope that this helps.
Regards,
Michael
NOW TV Team
29-08-2014 21:40
18-02-2015 3:48
18-02-2015 7:00
22-02-2016 18:37
Hi now TV I've got 2 open slots for devices o be placed. As I've just tried to add a device it is I am unable to till next month. I am very unhappy with this response makes me want to cancel my subscription. It is very frustrating as I just want to add a a device that I have space for.