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Anonymous User
Not applicable

‎18-04-2018 21:16

Trying to watch on my PC- sound constantly stuttering

I'm trying to watch Now TV on my PC and the sound is stuttering constantly and is actually driving me to the point of considering cancelling my subscription because it's driving me nuts.  I can't seem to contact anybody regarding this throught he help system, so was wondering if anybody else has experienced this and has found a solution.  I'm not paying for something that I can't use properly.

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2 REPLIES 2
Anonymous User
Not applicable

‎05-08-2018 12:18

Happens to me too. 

 

Still cannot not find a fix, NowTV claiming it's my laptop/broadband but I've just had new super fast installed n my laptop is only a year old.

 

Definitely cancelling after this month if no improvement.

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Tony-D
NOW Team Member
NOW Team Member

‎05-08-2018 16:17

In response to Anonymous User's comment
@Anonymous User wrote:

Happens to me too. 

 

Still cannot not find a fix, NowTV claiming it's my laptop/broadband but I've just had new super fast installed n my laptop is only a year old.

 

Definitely cancelling after this month if no improvement.

@Anonymous User  What are you using to stream? The NOW TV App from the Windows Store or the Player whihc you got from playing through a browser?

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