07-12-2015 15:48
Keep getting "There's an error connecting, please try again in a few moments. Service updates can be found on our community." when I try to play anyhing on my PC no explanation and i can not see any service update to assist.
Thanks Rob
15-01-2016 19:18
After some more searching of the internet I found this page https://uk.answers.yahoo.com/question/index?qid=20110815080230AAeVTRC
and managed to fix the issue. I know it's for Sky Player/sky Go, but it worked for me. I just followed the instructions in the second answer down.
I hope this continues to work.
I am running windows 7.
28-01-2016 20:15
I am having this issue too. I really wanted to watch a programme tonight on live tv and I just get the message 'we can't seem to get started at the moment. Please update th eapplication from the google store. There is no update available. Is there a prblem with the site? One very unhapy customer
29-01-2016 11:13
Hi @Anonymous User,
Thanks for getting in touch.
I'm sorry for the issues you have encountered with the NOW TV app.
Can you please let us know if you have tried uninstalling and reinstalling from the app store?
Thanks,
Karl
NOW TV Team