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Anonymous User
Not applicable

‎20-09-2017 21:54

Stream stops after 20 minutes

When I watch anything on nowtv  after about 20 minutes of watching the stream will just stop and go black. This causes my internet to drop on my pc and the only way to fix it is to reset the network adapter. After which it works fine for another 20 minutes.

 

Please can you advise.

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2 REPLIES 2
Tony-D
NOW Team Member
NOW Team Member

‎21-09-2017 11:40

@Anonymous User wrote:

When I watch anything on nowtv  after about 20 minutes of watching the stream will just stop and go black. This causes my internet to drop on my pc and the only way to fix it is to reset the network adapter. After which it works fine for another 20 minutes.

 

Please can you advise.

Hi @Anonymous User What are you using for Antivirus? Is it AVG by any chance?>

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Anonymous User
Not applicable

‎21-09-2017 18:48

In response to Tony-D's comment

I'm using Avira. Is there a specific issue with AVG then?

 

Thanks

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