I've just plugged in my white NowTv box and I have a perfect picture but no sound. I've unplugged everything, turned everything off, done a factory reset and nothing works. I don't have another device to try it on, but seeing as it's playing but no sound I'm assuming there's a problem with the box? Can anyone help or offer other suggestions to try? If not how can I get it replaced as was bought as a gift a couple of months ago so can't return to the shop
