I normally use Chrome for browsing the web, so I'm not sure of my way round Firefox or Internet Explorer. I've signed in, picked my film, a little black window pops up with the sound bar and timer but then nothing happens. No film starts.
I've tried with a few films and also with Internet Explorer and nothing works. Can someone advise what might be wrong? I've updated the browsers and made sure silverlight is up to date so I don't think they are the problem.
I'm using Windows 10.