24-06-2017 9:04
Used to wtach NOW TV in browser using web front end worked fine.
Just bought a moinths pass and had to install NOW TV DESKTOP APP.
RESULT = endless stop start mising 5 seconds at a time . NO good for sports.
My setup 50MB on BT Infinity, GIGABIT Ethernet cable direct from hub to laptop running windows 10, thinkbroadband speed test over that link gives 50Mb and 23ms latency.
SO SKY HOW DO I GET THE SERVICE I HAVE JUST PAID FOR??
24-06-2017 12:59
Had similar experience this morning which resulted in missing first half of Lions test.
Avoid the app, it is crap. Use Internet Explorer and follow prompts to install Silverlight as required. This works, nothing else AFAICT, does. Hope this helps.
Now TV should update their guidance and work on improving their software for different platforms. Very shoddy.
24-06-2017 14:28
Next qwuestion is how to get IE on Windows 10 as that comes with Edge... (not the U2 version !)
24-06-2017 13:04
24-06-2017 14:27
Technical details are:
Windows 10 laptop, AMD A10 processor, 2.3Ghz, 8GB RAM running 64 bit Windows 10
Gigabit wired ethernet directly into back of BT HH5 on Infinity
Thinkbroadband speed test had a 40Mb speed and 23ms latency
Even tried totally disabling forewall etc which made no difference.
Seemed to be the CISCO VIDOEGUARD that was hogging the CPU ie ~50%, NOW TV had hardly any CPU usage ~1%
24-06-2017 14:35
OK just tried to use the NOW TV APP. The CISCO VIDEOGUARD just hogs the CPU.
I need notice that during install that the installer made severall changes to the Registry including Internet Explorer and also TCPIP.
Will someone from NOW TV Explain changes the app makes?
24-06-2017 15:45
24-06-2017 16:11
But Windows 10 only comes with Edge...
24-06-2017 17:13