22-10-2015 18:49
22-10-2015 19:06
@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
22-10-2015 19:34
22-10-2015 19:37
@Anonymous User wrote:
Can't get onto live chat
@Anonymous User would you be using a mobile device by any chance? You should really be using a desktop PC, laptop PC or Mac to access live chat. The web browsers on mobile devices can have limitations which prevent aspects of complicated websites like nowTV from working.
22-10-2015 20:25
Hi @Anonymous User
This should be sorted for you now 🙂
Let us know if you still have the same issue.
Birgit
NOW TV Team