Device Limit Reached

[Anonymous User]

after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account

[Anonymous User · Accepted solution]

Hi dragonheat,

Thank you for your message.

We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.

Kind Regards,

Leon

NOW TV Team

[Anonymous User]

sorted on the pc, i'll check the ps3 soon, i'll edit this post with further deatils

EDIT: yeah ps3 is fine now, thank you very much

[Anonymous User]

Pretty much same issue - signed up and added my PS3 and Xbox, but am now getting the device limit reached message, even though there are 2 empty slots in My Account/Manage Devices?

What's up Sky>

[Anonymous User]

Hi phantom73,

Thanks for your post.

I have re-set your devices so please try again now.

Kind regards,

Henrik

NOW TV Team

[Anonymous User]

That's done the trick. And a speedy response to boot.

Impressed

Cheers

[Anonymous User]

Hi phantom73,

Thanks for that  I thought that would do the trick.

Enjoy the movies!

Kind regards,

Henrik

NOW TV Team

[Anonymous User]

Hi i've got the same problem. Says Device limit reached but i have no devices listed or attached to my account 

Thanks 

[Anonymous User]

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@Anonymous User wrote:

Hi i've got the same problem. Says Device limit reached but i have no devices listed or attached to my account 

Thanks 

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Hi Kristof7780,

Thanks for joining us on the community.

I have sent you a private message regarding this issue.

Hope this helps.

Amber

NOW TV Team

[Anonymous User]

Thanks ..erm I'm just looking for where to find my inbox/private messages now