02-11-2015 21:43
Hi All,
Recently updated my Samsung Ativ Lite to windows 10 and the app no longer works...
Spoken to SIX now tv live chat help team tonight with no joy. c0262500 error code and no playback. Anybody got any ideas? Graphics driver is fully up to date.
Many thanks
15-10-2015 14:25
I had this issue but was told to use the app.
The app worked until I tried to change channel, then I got error c0262500, so missed the end of the cricket.
Now TV is an absolute shambles.
27-05-2018 16:38 - edited 27-05-2018 16:39
[DELETED]
02-01-2016 14:43
HI, just purchsed a HP laptop and installed now TV. but unable to play any TV to works, comes up with the message below
unable to play video contant, contact nowTV help error code CO262500
please help on what the problem is, thanks
02-01-2016 14:49
@Anonymous User wrote:
HI, just purchsed a HP laptop and installed now TV. but unable to play any TV to works, comes up with the message below
unable to play video contant, contact nowTV help error code CO262500
please help on what the problem is, thanks
Hi @Anonymous User
I take it it's a Windows 8 or Windows 10 laptop as you said you had installed now TV, so I assume you mean the nowTV Windows app and that you're not using Silverlight?
I look forward to your reply
03-01-2016 5:37 - edited 03-01-2016 5:43
Uninstall Windows update updated drivers and get the drivers manualy from Intell or Nvidia... (don't think HP ever used AMD chips. )
If your a windows 10 pro license user you can disable and delay updates... by hitting the defer option in the updates section settings... there was an app to download to create a Black list on windows 10 for windows update to not update drivers as they were put on the black list...
05-01-2016 14:05
05-01-2016 17:38
Hi @Anonymous User
@Anonymous User gave few steps to try if you wish. We also have some you can try (I'll send them via email).
Have you tried to use NOW TV via web browser?
Birgit
NOW TV Team
05-01-2016 20:23
I just resolved this error , i had to open device manager selected intel display adapter and updated the driver from a list on the computer. Works fine now.
Driver date 17/7/2015 Driver version 10.18.15.4256
I have a HP Envy.