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Anonymous User
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viewing experience spoiled

so frustrating to watch the golf on my pc device as the picture & audio run out of sinc & im hearing outcomes without actually seeing what happens for upto a minute sometimes!!!!! I can be watching adverts while listening to golf commentry! any ideas on resolving this? (other than buying a brand new pc or up grading internet to super fast!). it just spoils my viewing experience & have to watch with sound off in the end

1 ACCEPTED SOLUTION
Anonymous User
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Hi @Anonymous User

 

Thanks for your post.

 

Sorry to hear that 😞

 

I'll get this looked into and email you shortly.

 

Birgit

NOW TV Team

View solution in original post

5 REPLIES 5
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post.

 

Sorry to hear that 😞

 

I'll get this looked into and email you shortly.

 

Birgit

NOW TV Team

Anonymous User
Not applicable

I have the same issue. What is the soloution?

Anonymous User
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i got rid of nowtv box for an android box. 

 

Anonymous User
Not applicable

Hi @Anonymous User,

 

Sorry to hear this.

 

Can you tell us what device, operating system and broadband provider you're using.

 

Thanks,

 

Rich

The NOW TV Team

Anonymous User
Not applicable

Yes I paid for my day pass to watch todays rugby v South Africa installed the app and tried to get going.  This was after solving the first problem - filling in the application form your system didn't explain how I was supposed to "dig out the voucher" but I eventially solved this, installed your appand tried to get going.  The system seemed to start ok but would not load any moving pictures. I am using a Dell PC running Win 10.