19-04-2016 20:18
@Anonymous User there is a bug in the data to draw the listings which then crashes the box, I'd suggest using a different device if you want to watch tonight.
19-04-2016 20:31
19-04-2016 21:44
Hi @Anonymous User,
Just wanted to let you know we have put out a post on our Forum here on the service updates board and a message on our help site. there's an awful lot of messages on the community and all our other channels right now so it's not easy to come back to individuals but just wnated to let you know we're working flat out to get it fixed as we speak.
Thanks
Simon
NOW TV Team
19-04-2016 22:02
Its a bit to late now we have missed the football!
I have contacted your twitter page and they say the same thing over and over.
we pay for your services and today missed all sports your finally sorting it!
So refunds? Extension ofservices? We need some compo
@Simon-J wrote:Hi @Anonymous User,
Just wanted to let you know we have put out a post on our Forum here on the service updates board and a message on our help site. there's an awful lot of messages on the community and all our other channels right now so it's not easy to come back to individuals but just wnated to let you know we're working flat out to get it fixed as we speak.
Thanks
Simon
NOW TV Team
@Simon-J wrote:Hi @Anonymous User,
Just wanted to let you know we have put out a post on our Forum here on the service updates board and a message on our help site. there's an awful lot of messages on the community and all our other channels right now so it's not easy to come back to individuals but just wnated to let you know we're working flat out to get it fixed as we speak.
Thanks
Simon
NOW TV Team
19-04-2016 21:53
19-04-2016 20:18
19-04-2016 20:19
Not working for me either, judt bought a week pass and this happens. And to make things worse, i cant find an email address to contact nowtv
19-04-2016 20:23
So dissappointing, and I bought a month pass, 4 days in. What a mistake, back to livetv.
19-04-2016 20:26
Same is happening for me.
NowTV ROKU Box:
I have reset the ROKU, I have uninstalled NowTV app and added it again, I have upgraded the ROKU firmware - still the same problem.
I have followed the advice on this site and tried to watch from another device IE is taking ages to connect.
Connected once then failed - I saw that I had missed two goals - Newcastle 1 - Man C 1
Try to log a call with NowTV and the chat and the email us icons are not available
Not good enough NowTV - I have followed your advice and bought a week pass for all of the footy and it has failed on day 2
Please refund.
Tony (teeboy123)
19-04-2016 20:21
Same problem for me too