31-05-2017 16:46
Is it normal to get a lag or stutter on sky sports live sports like football and cricket or do i need a newer box wired? i use a roku stick and white now tv at the moment wireless, will the black box wired work better?
I have top speed internet etc so its not that as mobile phone in same position is getting 100mbps.
31-05-2017 16:40
I find sky sports watching sports like football and cricket has lag, i have white now tv box and roku stick both the same, do i need a wired box to stop this?
I have the top broadband etc so speed is not an issue.
31-05-2017 17:34
@Anonymous User wrote:
I find sky sports watching sports like football and cricket has lag, i have white now tv box and roku stick both the same, do i need a wired box to stop this?
I have the top broadband etc so speed is not an issue.
Hi Bobbyduke,
You should not need a wired connection for the lagging, we can advise to try a troubleshooting step to help improve the lagging, take your nowtv remote press
HOME 5X
REWIND 3X
FAST FORWARD 2x
simultaneously..
you will see a secret screen with speeds of the broadband network
we usually always suggest 2.5mbs but you can try each of these and see which one works the best for you
hope this helps
The nowtv team.
31-05-2017 18:47
Thanks for the reply, having done that sequence i only get a page with factory restore and. cycle channels store, cycle softwate update server and update software. There are no options to change me bit rate.
31-05-2017 18:57 - edited 31-05-2017 18:59
@Anonymous User wrote:... There are no options to change me bit rate.
That's because there are no options for you to select your preferred bitrate @Anonymous User.
Typically, you should get the maximum bitrate that NOW TV offers (via adaptive bitrate streaming), that your device type supports and that your ISP is capable of uploading to you (third-party issues excepted).
Cheers
31-05-2017 19:00
in other words the sports is just crap quality?
31-05-2017 19:10
@Anonymous User wrote:in other words the sports is just crap quality?
I'm not a consistent sports watcher @Anonymous User. But whenever I've viewed the Sky Sports F1 channel using either my NOW TV 'black' box or the NOW TV app on my LG television, I've never had any problems.
And when I've briefly flicked around the other live streamed sports channels, they've looked okay.
Cheers
31-05-2017 19:24
Thanks, sounds like newer black box is better, i have managed to change the bit rate with secret menu on the white now tv box to 3500mbps and it is not so bad now, as for the roku stick it seems not to have the same secret menu so not really up to the job for live sports. I will have to get a black box and wire it via ethernet see if thats better.
31-05-2017 19:46
Hi @Anonymous User,
Personally I'm not a fan of connecting any media playback device via WiFi. Indeed, if my Hudl2 offered a network port, I'd use it 😉
My advice to anyone is: "If you're able to connect your media playback devices via a hard-wired ethernet connection you should. Failing that, you should consider using powerline networking adaptors ie: HomePlugs."
Cheers
31-05-2017 20:03
Yes seems like it needs to be wired hence i will get a black box which is all half price at argos at the moment, at 3500mbps it is working better but getting the odd pause here and there still.