26-03-2017 16:57
I'm out of UK at the moment and wanted to see the England game tonight so I purchased a day pass but it's not working.
Can you give me a refund ?
26-03-2017 18:29
@Anonymous User wrote:I'm out of UK at the moment and wanted to see the England game tonight so I purchased a day pass but it's not working.
Hi and welcome to the forum @Anonymous User,
For your future reference, the following 'Help Centre' article may be of use to you: Can I watch NOW TV abroad?
Cheers
29-03-2017 8:44
I wont be back in another 2 months so I would like to have a refund, thanks.
29-03-2017 11:33
Hi @Anonymous User,
For security reasons all 'account' related issues (such as refunds) are subject to the Data Protection Act, which means it's more appropriate for you to directly contact a NOW TV representative rather than asking one of them (or somebody who may be posing as one of them) to contact you!
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers