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Anonymous User
Not applicable

day pass refund

I'm out of UK at the moment and wanted to see the England game tonight so I purchased a day pass but it's not working.

Can you give me a refund ? 

 

 

 

 

3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5


@Anonymous User wrote:

I'm out of UK at the moment and wanted to see the England game tonight so I purchased a day pass but it's not working.


Hi and welcome to the forum @Anonymous User,

 

For your future reference, the following 'Help Centre' article may be of use to you: Can I watch NOW TV abroad?

 

 

Cheers

Anonymous User
Not applicable

I wont be back in another 2 months so I would like to have a refund, thanks.

SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

For security reasons all 'account' related issues (such as refunds) are subject to the Data Protection Act, which means it's more appropriate for you to directly contact a NOW TV representative rather than asking one of them (or somebody who may be posing as one of them) to contact you!

 

You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • To 'Send us a message', click on the light blue 'Send Message' button.
  • To start a 'Live Chat', click on the dark blue 'Chat online' button.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers