28-08-2016 13:09
i cant get on sky sports on my day pass - is there a technical issue?
28-08-2016 13:12
Hi and welcome to the forum @Anonymous User,
In the interest in collecting information: -
Cheers
28-08-2016 13:21
28-08-2016 13:28
@Anonymous User wrote:
Have a month pass and can't get in either - total rip off!
Same questions to you @Anonymous User...
30-08-2016 10:15 - edited 30-08-2016 10:16
Hi @Anonymous User @Anonymous User
Would it be possible to provide us with some more information, if you can answer the questions that @SeeMoreDigital has asked it would help us to help you.
Thanks
Andy
22-09-2016 20:42
cant load my sports pass , screen goes dark and a little buffering arrow spins round and round , how do i cancel and get a refund
23-09-2016 11:14
@Anonymous User
Welcome to the forum.
The recent update to Safari has reset the permissions, so they need to be done again.
In Safari try the following
1. Go to the NOW TV website and try to play a sports channel.
2. While the programme is trying to load (or you get a message about Silverlight) , go to Safari>Preferences> Security> Plugin Settings
3. Make sure Silverlight is ticked on the left of the pane, and make sure watch.nowtv.com is listed on the right of the pane, and set it to On
4. Click Done, restart Safari and see if that helps.
However if you didn't activate your day/week sports pass and it was bought in the last 14 days you can ask for a refund instead if you wish. Pop onto live chat and ask them to refund you.
To get to live chat, go to the following help page and click the Start Live Chat button.
22-09-2016 20:29
cant activate my sports pass using my mac ive never had issues before , the first day of the golf is nearly finished so will you refund my money