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Anonymous User
Not applicable

blurred picture on everything im watching today

everything ive tried to watch today is unwatchable because of blurred pictures not good enough really

5 REPLIES 5
Anonymous User
Not applicable

Had to give up trying to watch the formula 1 qualifying as can't even make out who's on track because of the poor quality of the streams very disappointing
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

In order to help you, can you please provide the following information: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

 

 

Cheers

Anonymous User
Not applicable

Yes it’s blurred for me today too

i guess it’s the extra demand 

I don’t want to be asked about my connection and devices . It’s usually completely fine 

why can’t it just work ?

complete waste of money 

Anonymous User
Not applicable

Hi it's a black now tv box today it's been unwatchable today tried yesterday also for sports mainly the cricket but even then it was freezing every so often not too impressed really
Anonymous User
Not applicable

Ps it makes no difference if it's on wifi or wired as playback is the same