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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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iv got a message on my TV screen

please update your application by going to settings   systems   software  where do i find this   i have logged into my account but cant find it

wini by • Newbie
  • 19 Views
  • 0 replies
  • 0 thanks

Initial setup equipment shipping

Hi,I have just placed an order for broadband for a new rental property.Installation date is 3-MayI need to try and make sure that the equipment is not shipped until I have moved into the property, any idea who/how I can get help with this?Thanks

Aggressive Call from "Sky" about router

My Mum has received two calls today from "Sky" telling me that we have an issue with our router and that we must follow the steps they give us over the phone. I pointed out that I had no issues with the internet and that if there was an issue I would...

Payment

Hey hope you are doing well..i bought sport subscribtion one month ago and now i cancelled the my membership but still now tv is deducting my payments 

2 green lights no middle light

I had the engineer come yesterday and my activation date was yesterday, I followed the guide on how to set up and still not working. I need this fixed asap does anyone have any tips thanks 

Now tv error

All of a sudden we are getting the circle of doom when trying to access e.g. football matches on Sky Sports. On android mobiles we eventually get “Viewing Stopped. Something’s gone wrong. If the problem persists, contact Online Support Team (error co...

Annette1 by • Advocate
  • 3314 Views
  • 17 replies
  • 6 thanks
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