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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Initial setup equipment shipping

Hi,I have just placed an order for broadband for a new rental property.Installation date is 3-MayI need to try and make sure that the equipment is not shipped until I have moved into the property, any idea who/how I can get help with this?Thanks

Now tv error

All of a sudden we are getting the circle of doom when trying to access e.g. football matches on Sky Sports. On android mobiles we eventually get “Viewing Stopped. Something’s gone wrong. If the problem persists, contact Online Support Team (error co...

Annette1 by • Advocate
  • 3304 Views
  • 17 replies
  • 6 thanks

Resolved! Bill enquiry

Hi, my monthly bill has gone from£24,00 to £46.50. I had no notification about anybody know whats going on.

hh by • Advocate
  • 370 Views
  • 7 replies
  • 6 thanks

What's with the adverts?!

Why have you added adverts at the start of programs?The main reason i subscribe to Now TV and Netflix is to avoid having adverts and spam crammed down my throat every time i switch on the TV.And to avoid a 20minute program lasting 45minutes due to ad...

Resolved! NOW Boost

Hello, have just purchased NOW Boost, how long does it take to activate as it is not working?I also used the voucher offered at £1/month for 3 months and is saying £4 due at next bill in 1 month, any reason for this?Thanks

Niki by • Newbie
  • 60 Views
  • 2 replies
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