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Anonymous User
Not applicable

‎05-02-2017 12:44

Terrible picture on Now TV sports pass

Trying to watch Huddersfield v Leeds on Sky Sports 2. Can't believe I've paid £7 for this picture quality, like the worse pirate stream ever, could be anyone playing for all I can tell.

 

Watching via Sky fibreoptic broadband and a Roku 3 box. Both working fine with other channels.

 

What's the deal and how do I get my money back?

11 REPLIES 11
SeeMoreDigital
Legend 5
Legend 5

‎07-02-2017 19:53

In response to Anonymous User's comment

It would be a big help for the NOW TV developers if you guys were able to confirm the following basic information: -

  

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!


Cheers

0
Anonymous User
Not applicable

‎07-02-2017 20:31

In response to SeeMoreDigital's comment

Mines a small black box, model# 4200SK-UK. Roku powered. Plugs in to TV and uses wifi.

0