10-09-2016 16:47
Solved! Go to Solution.
12-09-2016 11:17 - edited 12-09-2016 11:17
@tim1883 wrote:
will my sky month pass expire at 23:59 on the date of expiry?
No, it expires one minute before the time you purchased it, so if you buy it a 11:16 on 12th September, it expires at 11:15 on 12th October.
12-09-2016 11:17 - edited 12-09-2016 11:17
@tim1883 wrote:
will my sky month pass expire at 23:59 on the date of expiry?
No, it expires one minute before the time you purchased it, so if you buy it a 11:16 on 12th September, it expires at 11:15 on 12th October.
12-09-2016 17:32
My sky sports pass runs on the 16th and it is saying its expired already so I can't watch the sky sports tonight
13-09-2016 15:19
Hi @Anonymous User,
Thanks for posting.
I believe this has been looked into and sorted for you by our Live Chat team.
If you do need any help just let us now.
Thanks
Simon
NOW TV Team
12-09-2016 15:57 - edited 12-09-2016 15:58
@tim1883 wrote:
Ok thanks, so I'll have to remember when I bought it, cus it doesnie tell me anywhere
If you don't want a Month Pass to auto-renew, you can cancel it at any time during the 30 days before it expires. That will prevent it from auto-renewing, but you will still be able to continue watching the programmes until the expiry date.
Wlat