15-11-2016 24:22
15-11-2016 7:15
Hi @Anonymous User Codes need to be entered in Capitals. It is possible you’ve entered the code incorrectly
It’s easy to mistype letters and numbers that look similar. Make sure you enter the code exactly as it appears on your voucher or gift card, and look out for these common errors:
5S (Number 5, and letter S)
0O (Number 0, and letter O)
9g (Number 9, and letter G)
1ilL (Number 1, lower-case i, lower-case I and capital letter L)
If you are still certain that the code is correct. Pop on to chat and they can help apply it. please contact Now chat via this link
they are open 8 - midnight
04-12-2016 16:02
Hi
I have a promotional voucher (Carling) it will not be recognised as a valid pass, i know its not been used as I opended
the pack myself, several people have verified here that I am using the correct code and have tried several different options for
charachters that my be different, please can anyone advise??
thanks in advance
04-12-2016 17:38
Hi and welcome to the forum @Anonymous User,
Perhaps the following 'Help Centre' article may be of use to you: Now TV voucher code not working
However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements, I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your requirements to them.
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
07-12-2016 15:08
Hi @Anonymous User
Although it is a free pass you still need to have valid payment details on your account and also at least 10p for an authorisation check that gets refunded back to you within a few days.
If you have checked these details then as @SeeMoreDigital has recommended pop onto live chat.
Thanks
Andy
11-12-2016 10:45
11-12-2016 10:46
11-12-2016 10:54
@Anonymous User
Welcome to the forum.
Have you used some of the Carling codes from this year's promo already, as there i limit of 3 per person so further codes won't work. The usual procedure if Carling codes don't work is to contact Carling direct on 03457 112244 but you could try NOW TV live chat and see what they can do.
You'll find the page with the start live chat button here
http://help.nowtv.com/contact-us/Introductory-Offers
and if you have trouble accessing it try a different browser (PC or Mac recommended)
27-12-2016 16:47
im using the carling beer sports day pass and it is saying that its unable to obtain a licence why
11-12-2016 11:44
It is unlike me to swear but for ###### sake now TVs sort your ###### out
three times I have tried to buy tickets on the occasions and every time your site won't take the payment
As a Derby fan I especially want to watch the Derby v Forest again and again you,be ###### it up
Thank you