Sky sports offer

[Anonymous User]

I have gone to cancel my monthly sports pass was given an option of reduced fees for 3 months clicked on offer and had confirmation. But now had e mail saying cancelled! I have tried emailing n live chat with now tv but cannot get through. Anyone had the same issue?

[Andy]

@Anonymous User

Welcome to the forum. Live chat's usually the best way of getting those sort of issue sorted , it's working for me so might be worth  trying a different browser and/or device (eg try on phone or tablet instead of PC or vice versa, if using PC try a different browser, make sure any adblocking plugins are turned off). Alternately you can try the send a message option if that works better for you.

You can send the NOW TV Team a message or get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

If you're still not able to get through post back and a member of the NOW TV Team might be able to help direct.

[Anonymous User]

Andy
Thanks for the info but still struggling to get a message out or chat
Dave

[Andy]

@Anonymous User

I'll tag a few of the NOW TV Team members and see if one of them responds to you directly

@Tony-D @Anonymous User @Anonymous User

[Anonymous User]

Ok thank you for the help
Cheers Dave

[Anonymous User]

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@Anonymous User wrote:
Ok thank you for the help
Cheers Dave

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Hi @Anonymous User

I have sent you a Email about this issue 

[Anonymous User]

Hi I have replied to your e mail

[Anonymous User]

Hi @Anonymous User

i have email you  back this should be the problem fixed now