04-08-2019 13:44
I purchased a sky sports day pass and only sky sports news is working, I done the same last week and worked fine last week
04-08-2019 13:51 - edited 04-08-2019 13:53
Hi @Anonymous User
See if signing out of the NowTV App then login with the account details that you used to buy the one day sports and then see if by attempting to watch a live sports channel again triggers you pass into action.
If the above doesn't work, maybe try attempting to watch the sports pass on another device (assuming you have one) then if the other device plays then jump back to the previous device that wasn't playing your pass.
Bit of a long shot, but worth a go.
04-08-2019 14:26
Same problem here. Tried logging in and out of the app. The pass shows in my account, so I now I’ve bought it.