08-12-2017 15:55
Looking for help!
I'm an existing customer without a current sky sports pass and want to take advantage of the current 'Derby Day' pass offer but it won't let me. It says to click the offer button (but i am an existing customer and this button is for new customers). The alternative is to go on the 'my passes' page and enter your voucher code, but what is the voucher code? It doesn't tell you the code!
Any help would be appreciated.
Thanks
08-12-2017 16:04
@Anonymous User
Welcome to the forum. Try applying the code manually instead. Go to your My Account > My Passes page
https://account.nowtv.com/passes
and in the Sports Month Pass section, click the apply a voucher link and when prompted enter the offer code AANOWCJCCVKC
This should give you your 2 months for £20 offer (if you don't want this to carry on at full price after 2 months remember to cancel the pass sometime during your second month).
08-12-2017 17:38
Can you tell me when the code expires? its just Ive got a day pass already on my account ready for the derby day. thanks
08-12-2017 17:44
@Anonymous User
See screen shot below when the offer runs out at 23.59 on the 10th of December.
08-12-2017 17:44
@Anonymous User By end of day 10th December, so you need to make sure your day pass is finished (24 hours after you start watching it) before then if you want to take up the offer.
Full terms of the offer is here:
20 Sky Sports Month Pass per month for two months: Voucher code entitles recipient to two consecutive Sky Sports Month Passes for £20 per month (standard price currently £33.99. Available to new and existing NOW TV customers without a Sky Sports Pass only. Offer price only valid for two months. Once your offer period ends your Sky Sports Month Pass will automatically renew at £33.99 a month unless cancelled. Cancel anytime. You must purchase a Sky Sports Month Pass using the ‘Claim your offer’ button within this page, (or by entering your voucher code in the ‘My Passes’ section of the NOW TV site), by 23.59 on 10 December 2017 to qualify for this offer. Not available to NOW TV Combo customers. You can only have one Sky Sports Pass in your account at any one time. This offer is not available with any other offers. One offer per customer. See nowtv.com for list of compatible devices. Red button and interactive services are unavailable. All live scheduling may be subject to change.
08-12-2017 17:50
08-12-2017 18:28
Thank-you Andy worked a treat !
09-12-2017 11:24
this offer only applies if you have TV package only
- if you have nowtv broadband you dont qualify - even though you're effectively spending more money with sky...
09-12-2017 17:26
09-12-2017 18:48
@Anonymous User
One reason for that error message is you have no payment details on your account, or they are wrong/expired, so try doubling checking your My Account > Payment details page to make sure everything is up to date there.