Sky sport day pass

[Anonymous User]

Hi,
Just gone onto sky sports to watch the Manchester Derby and it went straight on to the channel without asking me to buy a day pass. Why?

[Andy]

@Anonymous User

Welcome to the forum.

Are you sure you didn't have a day, week or month sports pass already on your account? Unused day or week passes sit in your account for up to a year and are only activated when you start watching a sports channel.

[caseyb1993]

@Anonymous User

To add on to what @Andy has mentioned, are you sure no one has used your account without your knowledge?

[Anonymous User]

I am 100% sure I didn't have a day pass that I had not activated.

[Anonymous User]

I'm the only one in the house who knows how to use the NOW TV box!

[Andy · Accepted solution]

@Anonymous User

Have you had a look at your My Account > My Passes page and My Account > My Bills page to see if you can see a month, day or week purchase?

http://account.nowtv.com/passes

http://account.nowtv.com/bills

For example, some people recently had a free pass added as compensation for the last Derby game date.

[Anonymous User]

I did try to get a day pass for the last derby so this could be it. Thank you.

[Anonymous User]

Having an account with NOW TV, I purchased a Sports Day Pass.

The Pass is showing "available" on my Mobile Phone.  

But how do I veiw it on the TV?  

[SeeMoreDigital]

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@Anonymous User wrote:

But how do I veiw it on the TV?  

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Hi and welcome to the forum @Anonymous User,

You will need a compatible playback device for that. Perhaps the following 'Help Centre' article may be of use to you: What devices can I use to watch NOW TV?

Cheers