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Anonymous User
Not applicable

Sky Sports mobile pass not working

I recently won a 5 month Now TV Sky Sports mobile pass.

 

I have applied this to my Now TV account and can see it is active for my account. However as soon as I try and watch any Sky Sports channel I get a message saying that I need to buy a pass. I have tried watching on my safari browser and iOS app and both give same message. What have I done wrong?

 
2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Are you using an iPhone where the iPad doesn't work with the Mobile Sports Pass?

 

With the iPhone, you need to use the NowTV App (not browser) and watch either of the 5 number Sports channels allowed which are Premier League, Action Arena, Racing and News.

 

Casting from your iPhone is also not permitted. 

 

If you are complying with the above maybe try deleting the NowTV App and download again on your iPhone. 

Anonymous User
Not applicable

I'm having the same problem. Have free pass, using iPhone registered device, yet still being asked for a pass. I've deleted and reinstalled the Now app 3 time and still no luck 😞