Refund for sky sports day pass.

[Anonymous User]

I bought a day pass for sky sports last week , couldn't log on . The match has passed . How do I get my money refunded?

[Anonymous User]

Hi @Anonymous User

Thanks for your post and sorry about the delayed reply.

I'll get this looked into and email you shortly.

Birgit

NOW TV Team

[Anonymous User]

i went to buy a sport and it said these a porblim with the sevice and ring the bank and they said you toke the 6.99 for the day pass i want it fixd as liverpool play to night..... thank you

[Simon-J]

Hi @Anonymous User,

Thanks for posting.

I'll take a look at your account and send you an email shortly.

Thanks

Simon

NOW TV Team

[Anonymous User]

Hi
 

I tried to buy a Sports Day Pass for Liverpool Man City game.
It seemed to have completed the transaction, but then I couldnt log on to the game (desktop or my phone) as it had an error message 'Unfortunately, we were unable to complete your purchase.'
I missed the game, but assumed that I wouldnt have been charged.
Then I have just received a confirmation email saying the pass has been purchased, nearly 1.5 hours after I tried to do the original transaction?
So I have paid £9.99 but the game is nearly over and I havent watched any of it. 
So I would like this refunded, please.

Thanks

[Anonymous User]

I bought a day pass being told the match was aired by sky but it appears to be a red button match. How do I get a refund??

[redchiz1]

@Anonymous User Sky is not the same as NOW, always check the details. You could give customer services a go via Chat. 

[Anonymous User]

I brought a day pass but cannot get it to load and the money has been taken from my account. how do I get a refund?

[Karl-F]

Hi @Anonymous User

I have sent you an email with regards to your post,  please keep an eye on your emails.

Thanks

Karl

[Anonymous User]

bought day pass but going round in circles, wont activate! fed up want money back!