Extremely poor picture quality

[Anonymous User]

Same here, only setup yesterday, great on the iPad, only have a 32" Samsung, picture quality is very poor, and pixelated. As I don't have a smart TV... It suggest that the alleged 1080 quality, which I then read the hand book... To see max 720 quality potential. This is poor and a bad start...

[Anonymous User]

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@SeeMoreDigital wrote:

What bitrate are you obtaining on your 'Sports' live streams when you see these issues occurring?

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It says about 3400 IIRC. Usually it starts off at an obviously lower resolution; sometimes it looks like it's 100x100, but quickly ramps up and after 30-60 seconds it's obviously giving me 720p. Ironically the lower resolution picture doesn't seem to have the judder.

I do get a glitch and some picture break up every now and again, and occasionally see the resolution drop down, but not very often. 

I think the ghosting issue might only happen on the Chromecast. Perhaps it simply isn't powerful enough to keep up; I could believe that. But the judder on the LG app is there all the time and at a completely consistent frequency (about 5 frames per second in my estimation), so obviously this isn't a transient connection issue. I've seen exactly the same before on the odd video I might have acquired off the internet and it's always been from when somebody's done a bad job of converting from an interlaced original.

I watched the latest Game of Thrones on NowTV last night (in the LG app), which was perfect, 720p not withstanding. Then I hopped over to the F1 channel which was showing the GP3 race and judder judder judder...

[Anonymous User]

It either works or it doesn’t. For me it doesn’t, either on my 21” Apple or my 15” i5 Core laptop.
All this talking is exactly what I am so annoyed about: if you need to reset this and reset that, we are talking about patching something or making excuses for something.

I will wait for the GOT video release or come back to NOW when they get an expectable streaming experience, whichever’s first

[SeeMoreDigital]

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@Anonymous User wrote:
It either works or it doesn’t. For me it doesn’t, either on my 21” Apple or my 15” i5 Core laptop.
All this talking is exactly what I am so annoyed about: if you need to reset this and reset that, we are talking about patching something or making excuses for something.

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With respect, viewing 50Hz content correctly on a computer (or mobile device) requires a very different set-up procedure to viewing the same content on a smart TV. So please don't confuse the technical capabilities of these very different viewing systems!

Indeed, this is one of the reasons why this forum offers separate sub-sections for different playback devices!

[Anonymous User]

@Anonymous User

Have you tried disabling Trumotion on your LG TV ?

You will find the option under Setup>Picture>Truemotion

Thanks

Andy

[Anonymous User]

Will is the picture so poor really crap most if the time

[Anonymous User]

Compared to Netflix SD now TV is absolutely rubbish I don't invite anyone to watch football on my TV.

I go to the pub for the best games. The picture is like 1970 type non quality

[SeeMoreDigital]

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@Anonymous User wrote:

Compared to Netflix SD now TV is absolutely rubbish I don't invite anyone to watch football on my TV.

I go to the pub for the best games. The picture is like 1970 type non quality

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Hmmm...

Companies such as Netflix (and Amazon) only offer 'on-demand' content, they don't offer 'live streaming'.

Personally speaking, I often view F1 via the NOWTV platform on my 65" LG television (using it's in-built app) and I don't remember having any major image quality issues...

[Anonymous User]

I have a Laurus tv and I'm watching a movie with the sky cinema pack and it is really poor quality but I'm unsure why can you help 

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

In order to help you, can you please provide the following information: -

• What's the make and model number of the device(s) you're using to access and play NOW TV content?
  [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
• How is your NOW TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

Cheers

[Anonymous User]

repeated due to time lag issues?