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Anonymous User
Not applicable

‎06-04-2018 7:42 - edited ‎06-04-2018 7:43

Payment taken twice

Hi. I purchased a Sky Sports Day Pass but it would appear I've been charged twice for it according to my bank statement. I have tried without success to contact the NOWTV customer service team to resolve this issue as the 'get in touch' option is no responding. I cannot find a phone number to contact anyone. Does anyone have any suggestions what I can do please?

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2 REPLIES 2
Anonymous User
Not applicable

‎06-04-2018 10:49

Hi Ian, I will have a look at this for you now. When did you purchase the pass? 

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Anonymous User
Not applicable

‎14-04-2018 10:42

In response to Anonymous User's comment

My problem has been resolved now. I spoke to someone through your live chat option. Must say I am somewhat disappointed that I send a couple of messages and received no reply. Not the best way to deal with your customers.

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