04-01-2017 20:40
While using a black Now TV box with a wired connection and a 200 Mbit connection I regularly get 2-3 second picture freezes while the sound continues unaffected. While watching football it happens every 10 minutes or so. It's not a huge issue but more irritating and it only occurs while watching sports. Has anyone had a similar problem that was fixed?
Solved! Go to Solution.
01-09-2017 9:52 - edited 01-09-2017 9:52
Hi all,
Just an update to apologise for the issues you have experienced when trying to watch sport on NOW TV.
Yesterday we pushed out an update that should now have resolved the issue across our Sports Channels.
We continue to monitor these channels, if you still experience this issue please let us know.
Thanks,
Karl
09-03-2018 9:43
happening while watching sky sports news.ANYONE FROM NOW TV TAKING NOTE??????????????????????
09-03-2018 21:12
ANYONE?? FORUM MEMBERS IS THIS HAPPENING FOR YOU....HOW LONG HAVE WE SUFFERED?WE PAY ALOT OF MONEY..DONT BE SHY SPEAK UP FFS
@lockmattwrote:happening while watching sky sports news.ANYONE FROM NOW TV TAKING NOTE??????????????????????
10-03-2018 17:48
@lockmattwrote:ANYONE?? FORUM MEMBERS IS THIS HAPPENING FOR YOU....HOW LONG HAVE WE SUFFERED?WE PAY ALOT OF MONEY..DONT BE SHY SPEAK UP FFS
@lockmattwrote:happening while watching sky sports news.ANYONE FROM NOW TV TAKING NOTE??????????????????????
yes i have had probem today too i have all so been on live chat today and thay got to do a reset but that did not work still got the probem and he told me with you do a reset it will work and be ok but know way it still breaking up at this mim it not good enough hope now tv team fix it asp but i cart see at happing anytime .
10-03-2018 20:45
I'm afraid to say I'm continuing to experience the same problem today.
Watched the Man U v Liverpool match and the picture breaks up into multi-coloured screen several times.
I've seen a few people complain about this issue on here. Looks like it is something on Now TV end.
Please cna you sort this asap. F1 season starting in two weeks.
11-03-2018 15:37
On some occasions it was happening 3 or 4 times a minute while watching the arsenal game
12-03-2018 20:19
another day
another live game of football
SAME ISSUE CONTINUES TO HAPPEN!!!!!!!
WHENS THIS GOING TO BE SORTED OUT NOW TV?????????????????
13-03-2018 13:38
13-03-2018 17:06
i had prorblems with the moves for sometime now it the sport channels and all so the entainment channels all so