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Expert

Re: Sky Sports Freezing issue update

Chill out man, if it was a problem with now tv i would be getting freezing but i dont ?

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Expert 2

Re: Sky Sports Freezing issue update

@venomxI got some minor freezing on premier league channel, but after 5 minutes it was fine.

Same as the football channel last night, bit of freezing then 5 minutes later, fine...

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Expert

Re: Sky Sports Freezing issue update

Yes, it was freezing  for a few minutes but its been fine ever since

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Expert 2

Re: On Sports channels picture freezes sound continues

1min and 30secs in sky sports football channel showing barnet v coventry freezes and people think this issue has gone away,wake up will ya

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Expert

Re: On Sports channels picture freezes sound continues

You guys getting freezing are you using a now tv box or using the app via smart tv ?

 

 

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Scholar 2

Re: On Sports channels picture freezes sound continues


@venomx wrote:

You guys getting freezing are you using a now tv box or using the app via smart tv ?

 

 


I know this is going to sound rude but please don't try to find answers by diagnosing a problem at our end. Try reading every post on this thread to see the body of evidence that is clear proof that the problem has been at NOW TV's end, oh and the fact that they admitted the same recently kind of gives the game away. Since I had the freezing issue a few nights ago for 2 consecutive nights on the Action channel, it has not happened again since but I have been using the Arena, Main Event and F1 channels only since then. I never watch any football so can't comment about any channels that have been showing that. I have been using the exact same equipment, with no new software, connected in exactly the same way to my router which hasn't been rebooted or altered in any way in that time period. Hopefully the recent issues are minor blips because even when I have had issues, they have not been as frequent as previously and as the broadcast continued they went away completely.

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Expert

Re: On Sports channels picture freezes sound continues

But surely if it was a problem on their end, everyone would be getting freezes ?

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Scholar 2

Re: On Sports channels picture freezes sound continues


@venomx wrote:

But surely if it was a problem on their end, everyone would be getting freezes ?


Everyone was getting freezes, that's why this thread has 62 pages!!! The problem is that it didn't happen on all channels all the time. The Main Event channel was always free of the issue (I think) and on the other channels it would come and go. Go back to page 1 of this thread and scroll down to the "solution" and read it. You will find an apology from now tv for the issues that we have all experienced and that they have published a software update that should fix it. Does that convince you?

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Expert 2

Re: On Sports channels picture freezes sound continues

this has started to happen again,its happening while watching the darts on main event channel and sky sports news earlier as well,any one else notice this?

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Scholar 3

Re: On Sports channels picture freezes sound continues

I was watching Sky Sports Main Event and PL channels yesterday, and there was some slight freezing through the games. 

 

An additional issue, I've been experiencing, is when the picture just disappears and multi-coloured, vertical lines appear all over the screen, before the picture reappears. 

 

I've not had Sky Sports on much during the F1 off-season, but the two or three times I have, this has been an issue. 

 

Can anyone please post on here if they are experiencing anything similar?

 

Mark

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