12-04-2018 11:44 - edited 12-04-2018 11:47
Relly dissapointing to see that the 'big nowtv bundle' is only on offer to 'new' customers. So the solution is to what?
- Canel my account and open it again?
- Open a second account with slightly different information?
- Move to Netflix or Prime video?
Also, the 'send us a message' button just sends me round in a loop.
Ganesh (11/04/2018, 20:45:25): Thanks for contacting NOW TV, you are talking to Ganesh. How can I help?
null (11/04/2018, 20:46:39): Hi Ganesh, I would like to apply the 'big nowtv bundle' to my account, however when I click the link i simply get the 'my passes' page, and cannot see a way to apply the offer 😞
Ganesh (11/04/2018, 20:47:40): May I know are you looking for broadband package ?
null (11/04/2018, 20:47:50): No
Ganesh (11/04/2018, 20:48:25): May I know from where have you received the offer ?
null (11/04/2018, 20:48:43): Its right there on https://www.nowtv.com/offers
null (11/04/2018, 20:49:01): "For a limited time only, get the big NOW TV Bundle for a whole month of live sport, plus 3 months of Entertainment, Sky Cinema and Kids TV all for the price of a month of Sky Sports. Just £33.98 (worth £99)."
Ganesh (11/04/2018, 20:49:36): Allow me to explain you in details.
Ganesh (11/04/2018, 20:50:32): The offer is only for the new NOW TV customers who haven't created the account.
null (11/04/2018, 20:51:15): Oh no! Would you not consider making this available to existing customers? It doesnt seem fair!
Ganesh (11/04/2018, 20:51:39): I understand your concern but we are working for our existing customers too .
Ganesh (11/04/2018, 20:51:55): I suggest you to keep an eye on the website and email too .
null (11/04/2018, 20:52:19): Are there any offers available for existing customers?
Ganesh (11/04/2018, 20:53:13): Here is the link at the moment which can help you with some offers.
Ganesh (11/04/2018, 20:53:15): https://www.nowtv.com/gift-cards