Now tv pass

[Anonymous User]

Have bought a day pass to watch the lions, picture quality was fine. Then started buffering, delaying, and currently the now tv loading icon is on my tv. Picture hasn't responded for 10 minutes!! Shocking

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

Sorry to hear you're having problems. First things first: -

• Are you an existing or brand new NOW TV subscriber?
• What's the make and model number of the device(s) you're using to access and play NOW TV content?
  [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
• If you are using a computer, what's the operating system version?
• How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?
• What things have you already tried to get your NOW TV playback device working again?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

Cheers

[Anonymous User]

I had similar problem using Google Chrome browser but it was ok using Internet Explorer.

[SeeMoreDigital]

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@Anonymous User wrote:

I had similar problem using Google Chrome browser but it was ok using Internet Explorer.

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As far as I'm aware NOW TV has not been supported by the Google Chrome browser for a couple of years. Not since Google Chrome dropped support for the Silverlight plug-in...