10-12-2017 14:40
I wanted the Get Over 40% off 2 months of Sky Sports Offer that's available for existing Now TV customers but instead of being charged £20, my account is due to be charged the normal rate of £33.99. I'd like the difference refunded. Also, I've spend the afternoon filling various forms to contact either through email or live chat - both are not working.
10-12-2017 14:50
10-12-2017 14:53
@Anonymous User
Welcome to the forum. Try applying the code manually instead. Go to your My Account > My Passes page
https://account.nowtv.com/passes
and in the Sports Month Pass section, click the apply a voucher link and when prompted enter the offer code AANOWCJCCVKC
This should give you your 2 months for £20 offer (if you don't want this to carry on at full price after 2 months remember to cancel the pass sometime during your second month).
It will confirm you are paying £20 before you confirm the transaction.
10-12-2017 14:56
@Anonymous User
Welcome to the forum. If you've been charged full price you will need the NOW TV Team to sort this. If live chat doesn't work try a different browser and/or device (eg try on a mobile/tablet instead of PC etc) - any adblocking plugins or having JavaScript disabled will cause problems.
To get to live chat, go to the following help page and choose the live chat option.
10-12-2017 15:04