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Anonymous User
Not applicable

Now TV Sky Sports Monthly pass 40% discount

I wanted the Get Over 40% off 2 months of Sky Sports Offer that's available for existing Now TV customers but instead of being charged £20, my account is due to be charged the normal rate of £33.99. I'd like the difference refunded. Also, I've spend the afternoon filling various forms to contact either through email or live chat - both are not working. 

4 REPLIES 4
Anonymous User
Not applicable

I'm scared to push the buy button in case I'm also charged the full price. It keeps looking for the voucher code , which I cannot find. Please help
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Try applying the code manually instead. Go to your My Account > My Passes page

https://account.nowtv.com/passes

and in the Sports Month Pass section, click the apply a voucher link and when prompted enter the offer code AANOWCJCCVKC

This should give you your 2 months for £20 offer (if you don't want this to carry on at full price after 2 months remember to cancel the pass sometime during your second month).

 

It will confirm you are paying £20 before you confirm the transaction.

Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. If you've been charged full price you will need the NOW TV Team to sort this. If live chat doesn't work try a different browser and/or device (eg try on a mobile/tablet instead of PC etc) - any adblocking plugins or having JavaScript disabled will cause problems.

 

To get to live chat, go to the following help page and choose the live chat option.



https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

Anonymous User
Not applicable

Thanks. I've tried various platforms but LIVE CHAT and MESSAGE US are not working. Like I said though - thanks for trying 👍