11-03-2018 12:44
Now TV player is useless and unwatchable. I ave lost £12.99 with no way of getting a refund. Total Rip-off by Sky.
I have used Now tv before using Silverlight and had few problems. Last night I bought a sports week pass and when I activated it I was forced to use Now TV Player, even though I still have Silverlight. The Player is totally blurred and buffering badly. Sound is stuttering. it is totally unwatchable, but there is no way to get refunded or to speak to someone about this. Only way forward is to post here and anywhere else so I can to warn people not to use and possibly prompt some Now TV bod to respond. Total miss sell by Sky. Disgrace and tantamount to criminal.
11-03-2018 12:58
@Anonymous User
Welcome to the forum. You can send the NOW TV Team a message or get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
The alternative to the NOW TV Player for Windows 8.1/10 users is the dedicated NOW TV app from the Windows Store
27-06-2018 18:48
Agree wholeheartedly. Worst user experienence and customer service EVER
13-07-2018 17:11
Thousands of us however are well satisfied with NOWTV experience, and I only have a broadband speed of just over 3mbps.
Works fine on my Samsung TV app, and my 2 black NOWTV boxes (old & new type).
Are either of you using a device other than a PC or tablet to watch?