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Anonymous User
Not applicable

Now TV Black Box poor/variable picture quality

From the middle of this week we have been having trouble with picture quality when streaming now tv films only. On occasions it has become unwatchable. This only affects Now TV films, Amazon video, iPlayer and other catch up services are fine. We have virgin fibre and a HD Samsung tv. is anyone else having issues in the reading, Berkshire area? Or can someone from now tv help?
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Anonymous User
Not applicable

What precisely is happening? 

 

Is it when you stream the live channel or on-demand films?