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Anonymous User
Not applicable

Joshua fight bundle

When I click the link in the email for the fight bundle and sign into my account the page just keeps trying to load and nothing happens.

whats going on ?????

9 REPLIES 9
Anonymous User
Not applicable

Same here - link on email doesn't work and no access to this offer (1 month sport pass inc. AJ fight code) via the Website 

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

This is a bit of a long shot, if you are getting the loading page with the spinning coloured circles, then make sure your ad blocker or popup blocker is disabled on your internet browser.

 

If that fails, maybe try a different browser when attempting to claim the offer.

Anonymous User
Not applicable

Tried to do it on my iPad and iPhone bu no joy never had a problem claiming offers before ?.

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

I haven't received this offer myself, so i can't check the email link Smiley Sad

 

Would normally suggest contacting live chat, but they seem to be encountering technical difficulties at the moment, therefore i would drop nowtv a message on the link page below for further assistance.

 

If you click on the drop down arrow below Anything else which should reveal the message button.

 

https://help.nowtv.com/get-in-touch/

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Live chat might be working now if you want to give them a try.

Anonymous User
Not applicable

It seems not all now tv customers received this email .

Anonymous User
Not applicable

How do you get to live chat please?
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Try this link below.

 

https://help.nowtv.com/contact-us/managing-my-devices

Anonymous User
Not applicable

Thank you that’s appreciated